End of AWS Fleet Hub: Impact on IoT Device Management

On October 18, 2025, Amazon Web Services (AWS) will officially discontinue Fleet Hub, a tool within AWS IoT Device Management designed to simplify monitoring and alerting for IoT device fleets. Fleet Hub has allowed organisations to create accessible, web-based applications for real-time monitoring without requiring users to have AWS accounts. With this service’s end-of-life (EOL) approaching, AWS has outlined a phased shutdown process that will impact existing users but leave other IoT Device Management capabilities intact. In this article, we’ll explore what the Fleet Hub discontinuation means, key dates to know, and options for organisations planning their transition.

 

Before discussing the details of Fleet Hub’s end-of-life, let’s clarify what Fleet Hub actually is. AWS Fleet Hub enables the creation of standalone web applications to monitor the health of device fleets. These applications are accessible to users in your organisation without requiring them to have AWS accounts. Fleet Hub offers capabilities for near-real-time monitoring of device fleets, setting alerts to notify technicians of unusual behaviour, and running jobs. 

Phased Shutdown of AWS Fleet Hub: What to Expect 

Fleet Hub will transition into its EOL in a three-phased manner.
The first phase started on October 17th, 2024. AWS stopped onboarding new customers to Fleet Hub. An important thing to notice is that AWS considers new customers to be those who didn’t have any Fleet Hub applications before October 17th.
Until October 17, 2025 existing Fleet Hub customers can continue to use the service. AWS will not introduce new features during this time but will support critical bug fixes.
The third phase will begin on October 18, 2025. On this date, AWS will stop support for  Fleet Hub for AWS IoT Device Management. The discontinuation of Fleet Hub doesn’t impact any other AWS IoT Device Management capabilities. However, existing Fleet Hub applications will be deleted.

 

This does not apply to underlying AWS resources associated with Fleet Hub such as AWS IoT Device Management jobs, Fleet Hub alarm components such as AWS IoT Device Management fleet metrics, CloudWatch alarms, and Amazon SNS topics. These resources can be accessed independently from the AWS Management Console, AWS CLI, or AWS SDK. 

 Managing AWS Resources After Fleet Hub End-of-Life

 An important thing to notice is that deleting Fleet Hub applications won’t delete the underlying AWS resources associated with Fleet Hub. Functionalities such as fleet connectivity state summary, Fleet Hub alarms, device search, job execution, and device details view are directly within the AWS IoT Device Management console and will be accessible to support your business needs.

If You struggle with deleting underlying AWS resources or would like to know how to access the resources independently from the AWS Management Console, AWS CLI, or AWS SDK, do not hesitate to contact us!

 What Are the Main Alternatives to AWS Fleet Hub for Device Monitoring?

With Fleet Hub being phased out, organisations must seek alternative solutions for real-time IoT device monitoring and management. Popular approaches include:

  • AWS IoT Device Management Console:
     While not as user-friendly for non-technical staff, the native AWS console offers comprehensive monitoring, device search, job management, and fleet metrics, albeit with a steeper learning curve.

  • Third-Party IoT Dashboards:
     Solutions such as Datadog, Losant, and ThingsBoard offer integration with AWS IoT services, enabling the creation of custom dashboards and alerting for various stakeholders.

  • Custom Web Applications:
     Some teams may opt to build their own dashboards using AWS SDKs and front-end frameworks. This approach allows tailored functionality and branding, but requires additional development resources.

  • Open-Source Tools:
     Platforms like Grafana can visualise IoT metrics when connected to AWS data sources such as CloudWatch, providing flexible, interactive dashboards.

Each alternative has trade-offs regarding cost, usability, security, and maintenance, so organisations should evaluate options based on their specific operational needs.

How Should Organisations Prepare for the Transition?

A smooth transition away from Fleet Hub requires proactive planning and technical steps. Key actions include:

  • Audit Existing Fleet Hub Applications:
     Identify all current Fleet Hub dashboards, users, and workflows that rely on the service.

  • Engage Stakeholders:
     Communicate the EOL timeline to technical and non-technical users, ensuring everyone is aware of upcoming changes.

  • Train Teams on New Tools:
     Provide training or documentation for any replacement dashboards, especially if users are shifting to the AWS Console or new third-party tools.

  • Document Critical Workflows:
     Preserve the logic of existing alerting and monitoring workflows, and map out how these will be implemented with alternative solutions.

  • Test Access and Permissions:
     Ensure users have the necessary AWS credentials or access rights to interact with replacement tools, minimising disruption when Fleet Hub is switched off.

By starting preparations well in advance, organisations can maintain fleet visibility and avoid business interruptions.

What Risks Should Users Be Aware of After Fleet Hub Is Discontinued?

The withdrawal of Fleet Hub brings several operational and security risks if not addressed:

  • Reduced Accessibility:
     Non-technical staff may find it more difficult to monitor fleets, potentially slowing response times to incidents or device failures.

  • Loss of Custom Alerting Interfaces:
     Teams accustomed to Fleet Hub’s alert system will need to reconfigure their alerts, possibly leading to gaps in notifications during the transition.

  • Potential for Configuration Errors:
     Migrating workflows or dashboards increases the risk of misconfiguration, which could cause data loss, missed alerts, or unauthorised access if not carefully managed.

  • User Frustration:
     Staff may be frustrated by the loss of familiar tools, so clear communication and support are vital to mitigate resistance and maintain productivity.

Understanding and proactively managing these risks will help organisations adapt without compromising IoT device management.

Can the End of Fleet Hub Be an Opportunity for Improvement?

Though disruptive, Fleet Hub’s end-of-life could also serve as a catalyst for positive change:

  • Reviewing Security and Compliance:
     Transitioning away from Fleet Hub is a good time to audit device permissions, user access, and alerting protocols, ensuring alignment with best practices and compliance standards.

  • Modernising Monitoring Solutions:
     Exploring new tools may reveal more powerful, flexible, or scalable options for monitoring, analytics, and automation—potentially providing features not available in Fleet Hub.

  • Customisation and Branding:
     Developing in-house or third-party dashboards allows organisations to tailor interfaces, integrate additional data sources, and improve user experience.

  • Optimising Cost and Efficiency:
     By reassessing monitoring workflows, businesses might streamline operations, reduce unnecessary notifications, and optimise cloud spending.

Rather than viewing the change as purely negative, organisations can use this as an opportunity to innovate and strengthen their IoT management approach.

Conclusion

The end-of-life of AWS Fleet Hub will bring changes and challenges for organisations managing IoT device fleets. While the loss of Fleet Hub’s intuitive dashboards and easy access is significant, core device management functions on AWS remain available. By exploring alternatives, planning the transition, and engaging users early, organisations can ensure continued visibility and control over their devices. Ultimately, this transition is an opportunity to modernise monitoring tools, strengthen security, and refine operational processes for the future of IoT device management.